The Vehicle Builders and Repairers Association (VBRA) was formed in 1959. Long before the invention of the Internet the VBRA produced a Yearly Catalogue which was the bible of all coachbuilders and motor repairers. This thick tome contained the names and addresses of all the suppliers to the Coachbuilding and vehicle repair industry plus all the accredited Coachbuilders and repairers in the country. Back then you could look up the suppliers of anything from a side window rubber seal to a coach bolt or find a local repair company in the Catalogue. If you were in the Coachbuilding and repair industry you could apply for membership to the association and after the committee had vetted your company have your name included in the catalogue as VBRA accredited firm, a practice which is still carried out to this day.
This was a big deal because at that time it was not easy to get accreditation and the big insurance companies would only allow VBRA registered companies to carry out Insurance claim repairs. These days the insurers have their own repair shops and the invention of the internet has depleted the size of the Catalogue even on line.
Despite this, the VBRA remains today a leading Motor Trade Association for businesses in the Automotive industry. Their many members build, repair, service and maintain vehicles of all descriptions. It sets and monitors its members’ operating standards to encourage ethical business behaviour and ensure that customers choosing to use a VBRA member can have confidence and assurance that in their choice they will receive high standards of service.
As a VBRA member, Bence are required to comply with current legislative regulations and the VBRA Consumer Code of Practice which guides all parties towards ensuring a satisfactory outcome in the provision of services and repairs.